Mistakes happen and we’ll try our best to amend your order, however, on occasions we aren’t able to make any changes. This is usually because the item you’ve ordered has already gone into production.
If you spot the mistake within two hours of placing your order, you can edit the personalisation by sending us a mail.
If it’s been more than two hours since you ordered your gift, we probably won’t be able to change the personalisation as the item will already be with our production team. Please call us on 08139505862, and we’ll see if we are able to make any amendments.